SOS Restoration of Ventura County wrote these for the questions that arrive after the crews leave, or before anybody calls at all. They cover sewage, storm damage, mold, fire and smoke, water, and the reconstruction that comes after all five, from Oxnard out to the ranch country. If yours is happening right now, call (805) 427-9039.
Twelve guides on what happens next: the rain after a fire, the permit nobody warned you about, and who closes the wall.
They are grouped by the calendar of the question rather than by the service that answers it. The emergency work is described on the home page.
Two of these belong to the week before anything happens. Storm damage in this county arrives three different ways and only one of them can be turned away at a doorway, so the useful reading gets done before the season turns rather than on the afternoon a warning goes out, when every sand pile empties inside a day and the hardware stores sell out behind them.
By the second morning the argument is about words. What grade the water is, whose name belongs on the work order, and whether what happened is legally a flood. All three get settled by where the water was standing before it came inside.
Three unrelated sources, one identical phone call. There is a smell, the search under the sink turned up nothing, and it is worse late in the day than it was first thing. Odor soaks into porous material and waits for heat, which is why these calls cluster in the first real heat of the year instead of in the rainy months.
This is the half most restoration sites go quiet about, so it is the longest group here. Drying is metered by the hour, because nobody can say on the first morning how many hours a soaked subfloor will take. Putting the house back cannot work that way, because the state wants one price agreed on paper before anybody hangs a sheet of board. Between the two halves sits a plans examiner you will never meet.
There is no charge for that visit and nothing owed either way. A technician comes out with a meter, reads the walls, and tells you which ones are actually wet. Mitigation runs under IICRC #70194273, the construction half under CSLB #1131134.
If none of the twelve is quite your house, describe yours out loud instead. Call (805) 427-9039 and our dispatcher will work out which of these you are standing in.